Supporting the well-being of employees ties into the core values of Step Up For Students: Everyone is an asset and every event in an improvement opportunity.
With that in mind, Step Up formed the Wellness Committee this year, and the work of that committee earned a Silver Award at the 2020 Healthiest Companies Award, sponsored by the First Coast Worksite Wellness Council.
“One of the things we’ve seen highlighted during 2020 is the importance of whole life leadership – understanding and supporting your employees better as whole beings,” said Anne White, Step Up’s chief administration officer. “Employees are juggling so much – from children learning at home, co-working from home, worrying about elderly relatives, or job loss within the household, and just trying to stay safe. Well-being encompasses so many aspects of our lives. Strengthening ourselves in each of those areas to face life’s tough challenges is extremely important.”
View Anne White’s acceptance message.
More than 65 companies from the Jacksonville area received awards in four categories: bronze, silver, gold and platinum. Step Up has 221 employees.
First Coast Worksite Wellness Council provides local companies and wellness professionals with programs, education and resources to optimize their employee health and wellness programs.
According to its website, Silver Award winners “established more of a foundation for their wellness program. In addition to promoting a healthy lifestyle through communications and on-site activities, they’ve also established wellness champions and allocated funds toward the implementation of their program. They also offer programs that address other dimensions of wellness, not just physical well-being.”
Step Up’s Wellness Committee initiated a number of challenges throughout the year aimed at creating positive behaviors and attitudes among employees.
For the week of Sept. 21 to 26, the committee issued the “Move More Challenge” with these instructions: For each “Move More” activity that you (and your family or household, including pets) complete and submit a photo for, you will be entered into a raffle for one randomly selected prize winner. “Move More” activities include a picture of you walking, cycling, running, or completing any other fitness or outdoor activity. Family, pet and/or household photos are encouraged.
“I am so proud of and grateful for the team of employees who initiated our well-being committee with our partners at Hylant (Step Up’s benefits provider), and for the engagement of staff across our organization,” White said. “We are truly honored for their work to be acknowledged with the silver award from the First Coast Worksite Wellness Council, and are committed to continue finding ways to strengthen the well-being of our employees and, in turn, our organization.”
By LORIE JEWELL
Teachers started telling me in the fourth grade that I had a talent for writing. At 10, though, my dream job was long-distance trucking. The idea of getting away and exploring the country from the high perch of a semi seemed like the adventure of a lifetime.
While a senior at Redford Union High School in Michigan in the early 1980’s, I chose the military as my first career path – one that afforded opportunities to not only develop writing and photography skills as a public affairs specialist, but also drive the U.S. Army’s beast of a truck known as a 5-Ton. In 1985, it was the biggest vehicle in the inventory and I got to drive a few of them during a deployment to South Korea. One or two even had tractor trailers attached, which proved quite the challenge when it came to backing the giant trucks into a makeshift motor pool.
My employment journey has taken many interesting twists and turns since then – a long stint as a Tampa-area newspaper reporter (17 years with The Tampa Tribune), census enumerator, freelance writer, real estate photographer, Uber driver, graduate student and instructor. I’ve seen a lot, done a lot, and thankfully, the voyage continues.
This last gig – graduate school at the University of South Florida – brings me to Step Up For Students’ Marketing Department, where I will be completing an internship for the creative writing master of fine arts program. I’ll be using the skills teachers were so enamored with so long ago to tell the stories of other young people finding their way with the help of similarly inspiring educators – and how Step Up helps bring them together. I also see myself as a walking, talking example of the concept that education does not have to be a one-time, over and done deal. My educational path has been anything but traditional.
As for life outside of grad school – yes, it is possible – I like to say I’m all about the B’s – bowling, bingo, billiards, and babies. I have two adult children; my son is an Army staff sergeant with a wife and two children, while my daughter is a social worker and mother to my Great Dane-mix grand dog, Bailey. I am also an avid knitter and crocheter, which do not start with a B but are nonetheless top free time activity choices.
I believe serendipity has delivered me to Step Up at this point in my life, when education is so firmly ensconced behind the wheel. I’m excited to meet others on similar journeys and I will be honored to tell others all about them. (Insert happy face emoji here.)
Reach Lorie Jewell at email@example.com.
By GEOFF FOX
For many people, March is a time to enjoy college basketball, reset clocks and bask in the coming of spring.
It is also Cerebral Palsy Awareness Month – a time to raise understanding about the group of neurological disorders that permanently affect body movement and muscle coordination. In the United States, about 764,000 people have at least one symptom of cerebral palsy.
Nina Gregory, who works in Step Up’s Office of Student Learning, recently spoke about her daughter Camille, who was diagnosed with cerebral palsy as a baby. Doctors told Nina her daughter would probably never walk or talk, but Camille eclipsed those expectations long ago.
They have a beautiful story of love and perseverance. Please watch Nina share her story.
Please listen to Nina read a book she wrote about her daughter. Flip the pages below.
Keaton Wall is the youngest worker in Step Up For Students’ Clearwater office, but he may also be the most indispensable.
As a IT Support Specialist and the essential one-stop-shop for any co-worker with a technical issue, Wall, 21, is the man who keeps the wires plugged in at Step Up.
And he seems to possess an old soul to complement his technological gifts.
“I am a big geek when it comes to hardware and understanding how a system is running,” Wall says in his unique, fast-paced cadence. “With network administration, I can still deal with hardware-type stuff but on a larger scale. And it allows me to help people, which I enjoy, but once again, on a larger scale than just say a computer technician.”
Wall is the son of Bryan Wall, of Nottingham, England, a former Hollywood set designer, and mother, Cheryl Wall, of Long Island, New York. He has half-siblings over 15 years older than he and his younger sister.
His father’s work put him in touch with technology and computers from a young age – and even inspired his name. He is named in honor of movie star Michael Keaton, who became friends with Bryan Wall when they worked on the original “Batman” film. They bonded over a shared interest in ancient British history.
“I got into artwork on computers and wanted to know how they worked,” Bryan Wall says in a friendly British accent, speaking on a layover between flights at his current job as a corporate trainer for AutoNation. “Keaton and I built computers together. He really got into the technical side of things when friends and neighbors had repair issues. He dove in deep, learned how to build them from scratch, and took it to the next level when he went to school, with programming and such.”
That next level began when Keaton Wall applied for the Career Academy of Information at Northeast High School in St. Petersburg. He attended there for two years until he decided that waking up at 4 a.m. to catch a 5 a.m. bus to attend 7 a.m. classes was too much of a burden.
He switched schools, and graduated from Clearwater High School while dual enrolled at St. Petersburg College. He earned his diploma with a semester and a half of college already completed.
“When I graduated high school, I was not completely certain where I wanted to go, since most universities all have generic ‘computer science’ degrees, which all focus mainly on programming, which I hate,” Keaton Wall says.
Armed with an associate’s degree, he is still enrolled at SPC. He has earned certificates for computer support, Microsoft server administration, and Linux system administration. He is pursuing a bachelor’s degree in technology development and management, with a minor in project management.
He spends his free time like many young men – hanging out with his friends, playing video games and strumming his guitar. When it comes to music, he is able to sing both the most intense heavy metal songs in an unrecognizable ragged voice, and strum acoustic, improvised melodies often focused on his angst with the opposite sex.
He went into full geek mode during a recent employee luncheon in the Step Up offices, when he brought out a virtual-reality headset and helped a half-dozen of his co-workers explore the future of gaming.
He never fails to leave an impression.
“Keaton is a problem solver, always in good spirits and is well-versed in hardware,” says Rebeca Figueroa, a project manager at Step Up, who shares a cubicle wall with Keaton. “He’s always assisting me with my computer needs and has provided great guidance. He’s an old soul.
“Keaton is a lot more mature than I’ve seen a 21-year-old be. He’s grounded, knows what he wants, has a great profession and is very stable for his age. He writes music, listens with intent and never judges a situation. These qualities show not only a well-rounded individual, but one that has been around enough to have experience in life.”
He may also have a wandering spirit. The way he sees it, it’s only a matter of time before he leaves the sunny shores of Pinellas County for the bright lights of New York.
“New York is just so alive and energetic, and it’s very modern. It’s a massive city filled with everything,” he says. “It draws me to it because I am very energetic. I like how big it is and how it makes me feel so small. I can be anything there that I can put my mind to. There’s also not a palm tree in sight, which makes me happy.”
Until then, he remains a vital cog in the wheel of Step Up’s Clearwater operations. Some may find that remarkable, but it’s no surprise to his family.
“We are all just so proud of him,” Bryan Wall says. “He was never a trouble growing up, always had great friends. We are so proud to see what he’s a part of at such a young age.”
Doug Tuthill, president of Step Up For Students, recently took a few moments to talk about his vision for the organization.
“We’re in the equal opportunity business,” Tuthill said. “We want to make sure that low-income children have the same opportunities more affluent kids have. We want to make sure special needs (students) have their needs met also.”
Step Up For Students has been selected by the Jacksonville Business Journal as one of the best places to work in Jacksonville for a company between 100 and 245 employees, the newspaper announced Tuesday.
Step Up is in good company in that size category with companies such as the Jacksonville Jaguars, Florida Capital Bang and Omni Hotels Jacksonville, among others.
“All of the work that each of you has done to strengthen our culture and enhance our workplace has led us to this recognition this year,” Step Up COO Anne White told staff during the announcement of the recognition. “… I am very proud to work among such a fantastic group of professionals. Next step – St. Pete!”
Step Up For Students is a nonprofit that helps run the Florida Tax Credit Scholarship Program for lower-income K-12 students, funded by corporate donors, and the state-funded Gardiner Scholarship for students with certain special needs. Combined, the programs are serving more than 100,000 students for the 2016-17 school year. Step Up For Students employs 194 full-time employees in its Jacksonville, St. Petersburg and remote locations. The Journal’s recognition applies only to the Jacksonville location where 127 employees are based.
The Journal has been partnering with Quantum Workplace, an employee engagement research firm, collecting data from surveys taken by each company that submitted an application. Finalists are chosen by analyzing the results of the employee satisfaction data.
In the application survey, it asks why a company should make the list of the Best Place to Work and what programs have been implemented to make the company a great place to work.
“Valuing the employee is of utmost importance to us, and hopefully when reading the other responses, it is evident that we take this to heart based on the support and opportunities employees are provided,” states one of Step Up’s responses.
Another response also points out that Step Up leaders have also committed to working on relationship management, as well as investing in employee happiness by creating a new department called Organization and Professional Development, which focuses on overall wellness of Step Up employees.
“Our goal is to promote our two core company values through these areas: Every employee is an asset. Every event is an improvement opportunity. It has become ‘the way in which we do things,'” according to information sent to the Journal.
“Step Up For Students devotes a lot of time, money and resources to improving employees’ cognitive and emotional management,” a survey response points out. “We believe that the root cause of many business-related challenges can be overcome by ensuring employees are self-aware, empathetic and are able to manage themselves and their relationships within the organization.”
Company rankings will be announced during an awards ceremony on June 22 at the Omni Jacksonville Hotel.
Judith grew up in Germany and first came to live in the U.S. in January 2004 as an au pair – a nanny – for a family in New Jersey. Shortly after, she moved to Jacksonville, Florida, with her au pair family. She fell in love with Florida and her future husband, Josh. After her au pair year, she went back home to Germany for college. She majored in American Studies and Rhetoric at the Eberhard Karls University, one of the oldest universities in Europe located in the picturesque town of Tuebingen.
During her time in Tuebingen, she worked as an education advisor and public relations assistant for the German-American Institute starting her career in social media and marketing.
After graduating, Judith moved to the U.S. in May 2012, and first worked for a local gym in Jacksonville to develop and grow their social media presence. The last four years she has worked in the communications department of an association management company in Jacksonville where she developed strategies for social media, communications and marketing for multiple nonprofit healthcare associations.
In her free time, Judith loves to travel – no matter if that means exploring local destinations or other cities, states or countries. When she is traveling, her husband and her Nikon D3200 camera are her steady companions. She inherited her passion for photography from her dad, who probably has about a million pictures of her and her two sisters growing up for which Judith is very grateful.
She also loves reading, yoga, the beach, camping, baking (German goodies), good food, and spending time with her family and friends.
Judith joined Step Up For Students in April 2017 as the first full-time social media manager. She is excited about the opportunity to develop strategies for social media and increase awareness of Step Up For Students through social media.
Reach her at firstname.lastname@example.org.
By ANDREA THOERMER
Hello from the newest department at Step Up For Students: The Organizational and Professional Development Department.
Our job is to strengthen the culture of the organization by enhancing employees’ decision-making through professional, emotional, cognitive and social learning opportunities, and by improving organizational processes and structure. I know, that’s a mouthful. Basically, we support and invest in our employees’ professional development so they experience greater success, joy and satisfaction at work. We believe that by keeping our employees happy, we can better serve our families and schools.
That’s why our team of four employees really push at promoting our company’s two core values: Every employee is an asset. Every event is an improvement opportunity. We know that our organization can best serve our community if we hold true to these two values.
One aspect of professional development we give a lot of attention to is focused on improving employee’s cognitive and emotional management skills. These skills include self-awareness, self-management, empathy and relationship management. When employees are aware of how they are “being” in a certain situation, then they can better manage those thoughts and emotions so their behavior benefits everyone in that situation. We also know it’s important to be empathetic toward others, which helps us better manage our work relationships. We have done a lot research in this area and have found that these traits are essential and contribute to a happy and productive workplace.
Over the past 11 months, our employees have received feedback from their peers and are now creating Personal Development Plans so each employee can grow professionally. For example, if you are a Service Center representative and you aspire to be a manager, then you would take manager and leadership courses preparing you for a manager role. Or, if you process Gardiner Scholarships, but have a lot of interest in improving the processes in the organization, then you would take courses focused on process improvement.
Our department works as a team to create internal classes to address these plans. We also reach out to our colleagues who have certain skills and knowledge to help us provide even more courses to meet the diverse and unique needs of our colleagues. We are so thankful for the amount of talent we have in the organization. Some of the classes we provide include: Microsoft Outlook training, Project Management tips, a Step-In Program focused on improving cognitive and emotional management skills, Mentoring and Shadowing opportunities, Toastmasters (to improve presentation skills) and a variety of other communication and leadership classes.
Some of the OPD department’s other initiatives include Genius Hour, Interdepartmental Working Lunches and President Office and Asset Hours. Genius Hour allows our employees to innovate and collaborate with others to come up with ideas or projects that could benefit the organization. Out of these genius ideas, we now have a walking treadmill desk to allow employees opportunities to stretch their legs and get some exercise while working. We also have implemented a chat service in the Service Center to field more questions from our families. Interdepartmental Working Lunches happen once a month and provide us with a platform to share information company-wide and work together on a variety of projects.
For the President’s Office and Asset Hours, Doug Tuthill, our leader, either allots time for employees to speak with him about any issues or ideas, or he goes to their work place location (cubicle, office, etc.) and inquires into what they do on a daily basis in order to more fully understand the inner workings of the organization and further carry out our two core values: Everyone is an asset. Every event is an improvement opportunity.
We consider it a privilege to support our employees professionally as we strive to increase workplace satisfaction and productivity so we can ultimately better serve you.
Hear what Step Up team members are saying about OPD’s courses:
“In pursuit of achieving some of my PDP objectives, I participated in various OPD offerings including the Step-In Program and communicating from a place of nothingness.
Both of these offerings were time well spent. I believe that I have acquired certain skills that allow me to be more aware and in control of my emotions, and I have recently, really enjoyed the art of communicating. It always feels great when you can grow and learn, and I am looking forward to future offerings.”
–Mickey Strope, Director of Information and Knowledge Management
“I was very appreciative of the Microsoft Outlook class. It has been very helpful – now I have Meeting Rooms in my Outlook calendar.”
–Ella Beaver, Site Administrator
“As part of my professional development plan, I decided I needed to beef up my public speaking skills, so in March I became a member of a local Toastmasters speech club. It’s too soon to proclaim any miracles, but I’ve been having fun. My fellow Toastmasters, including Lauren Barlis and Meredith McKay from Step Up, are the best! They’re warm, encouraging, non-judgmental. In that kind of atmosphere, it’s impossible not to overcome hang-ups and get better.
Ultimately, I hope, it’s the scholarship students and parents who benefit, because if I can become a better communicator, then I will be a better advocate. Frankly, it’s the students and parents who inspired me to give it a shot. At Step Up, we are always hearing stories about parents and students who scale mountains to reach their dreams. The least I can do, for them, is go attack a little hill.”
–Ron Matus, Director of Policy and Public Affairs
“I had the opportunity to take a class to learn about SCRUM, it’s a methodology for managing projects. Since taking the course, I have been using it with my team so we can work together more efficiently as possible to better serve our parents. Below is a description of SCRUM:
Safe: A way to express your ideas, generate insight, share concern in an environment that is judgment free and without blame.
Collaboration: Teams are self-organizing. The team holds each other accountable for achieving daily commitments and are allowed to go beyond boundaries to showcase their talents.
Retrospective: Allows time for reflection. We identify what went well and what could be improved. Everything is measured and decisions are based on data and variations, and not opinions.
Uniformity: We own the plan! We determine our capacity and focus on one improvement at a time. If we succeed, we succeed together. If we fail, we fail together.
Mentality: The idea is not to look for solutions to solve all your problems or to look for reasons why something is impossible. Failure and learning from failure is encouraged because experimenting and failing is the fuel for innovation.”
–Martina Ady, Assistant Operations Manager, Contact Center
Andrea Thoermer is director of Professional Development, Organizational & Professional Development. She has been with Step Up For Students for three years after teaching for seven years in the public school system and graduating from the University of Florida with her doctorate in Curriculum and Instruction. What she likes most about working for Step Up is that she is given the opportunity to help employees grow professionally and personally by creating meaningful learning opportunities focused on their specific needs. She enjoys the challenge of helping others see in themselves what she sees in them. When Andrea is coming up with ways to support Step Up staff, she dotes on her 9–month-old daughter and husband of six years. She also enjoys spending time with her close friends and other family members, cooking, trying new restaurants, indulging in decadent desserts and exercising to burn off all the calories she consumes.
Charity of the Year will never be a category at the Grammy Awards, but Step Up For Students feels like a winner this year. An advertisement showcasing the Florida-based nonprofit will grace the pages of the official Grammy Program Guide for 2016.
“Given how few nonprofits are highlighted in the program, we’re thrilled to get our name in front of millions of people, including many celebrities, with this publication,” said Step Up For Students CMO and Vice President of Advancement Alissa Randall. “The more people who learn how Step Up empowers students and their families, the more who will want to support our mission to give educational options to those children who need them most.”
Step Up For Students is the nation’s largest provider of tax-credit scholarships, which has so far provided more than 401,000 K-12 scholarships since the program was created in 2001. With those scholarships most families choose to send their children to private schools, but they can also select a transportation scholarship to attend an out-of-district public school, if that works best for their child. Step Up also helps children with certain special needs through a state-funded program allowing parents and guardians to customize their child’s education, empowering families to choose from a variety of approved programs and providers.
This year alone, Step Up is supporting more than 80,000 scholars in the two programs. In addition, Step Up provides added benefits to the scholarships such as teaching methods to participating schools that increase parent involvement which research shows increases student success.
“We are always looking for ways to add value to the scholarships the children receive,” Randall said. “At times, these added benefits cannot be covered by the scholarship funding or administrative costs so the organization must find alternative sources to make a good educational opportunity even better.”
When the 12,000 attendees of the 58th Grammy Awards on Feb. 15 receive the 200-plus page Grammy Program Guide, they may flip to the page (Page 197 of the online version) featuring a photo of a young Step Up For Students scholar with a headline reading “Every child deserves a chance to succeed.”
“Indeed they do,” Randall said about children deserving an opportunity to succeed. “Through our tax-credit scholarships, we serve the poorest of the poor and those who, without their scholarship, wouldn’t have any educational options. Our scholarships level the playing field and they have given our students amazing success. It is literally changing lives.”
Donations from corporations, foundations and individuals make it all possible.
“Without our donors, Step Up couldn’t put the tens of thousands of children on the road to success,” Randall said. “And donors can be rest assured that their money is being well spent.”
Step Up For Students has been consistently given the highest ratings from Charity Navigator, the charity watchdog organization, for years, including this year when the nonprofit was ranked No. 4 in Charity Navigator’s list of Top-Notch Charities.
“Our goal is for every child to find the best learning environment for them” Randall said. “The more donors we have, the more children we can serve, and the better we can serve our scholars.
“Placing an ad in the Grammy book made good sense. It gave us an opportunity to reach beyond our typical audience to spread the word about our program and the good work we’ve been doing for students.”
In addition to the 12,000 Grammy attendees, the book will be shared with the 6,000 others who are invited to the Producers & Engineers wing party that kicks off Grammy Week. It’s also sent to the 22,000 members of the Recording Academy and distributed nationally for a couple of weeks around the show and sold on the Grammy Awards website.
“The possibilities are exciting,” Randall said. “The idea of our organization crossing the paths of artists like Taylor Swift, Ed Sheeran and even Bob Dylan gives it that extra wow factor. That’s music to our ears.”
Editor’s note: Around here at the Step Up For Students office, Denisha Merriweather is a household name, so to speak. Since she became a scholar in sixth grade, we have cheered for her, watched her grow, celebrated her achievements, and best of all, gotten to really know her. Now we’re thrilled to call her a colleague as she recently joined us as an intern and as the first Step Up scholar to join our staff. We’re proud to have her here. And we hope this is the first of many scholars to become part of our team.
By Denisha Merriweather, Step Up For Students Intern
Hi! I am Denisha Merriweather, recipient of the Step Up For Students scholarship, high school graduate, master’s student at the University of South Florida in Tampa and the newest member of the Step Up team as intern!
I was a Florida Tax Credit scholar from the sixth through 12th grade. Before receiving the scholarship, I attended neighborhood schools, which changed often because my family moved around my hometown of Jacksonville, Fla. constantly. Due to that lack of stability, support and attention, my performance in school was below average. As a result, I ended up failing the third grade. Twice. Being two years older than everyone in my class was discouraging. I felt like a failure, and no matter how hard I tried to do better in school nothing seemed to help. Having no hope for the future, I could really see myself headed down a dark path, dropping out of high school and living my life full of constant struggle.
Thankfully, that didn’t happen.
Upon my entry in the sixth grade, my godmother found out from a family friend about the Step Up For Students scholarship, and applied. This allowed me to choose to attend Esprit de Corps Center for Learning, a private school on the north side of Jacksonville. The school was such a great fit for me. The classroom size was small and the teachers were extremely engaging. Esprit became my home away from home. Thanks to the scholarship, my confidence soared at Esprit de Corps. I knew I could do anything I put my mind to. I was exposed to many different opportunities, which changed my attitude about school completely – and life. I now knew I could go to college and maybe one day even receive a Ph.D.
Due to my life experiences, I have dedicated much of my free time to support the tax-credit scholarship program. I have shared my story with donors, legislators and people of affluence, but most importantly, I’ve opened up to other students. This has allowed more and more opportunities for these groups of people to gain an understanding about the Step Up For Students program and hopefully for them to get involved, so that Step Up can continue to make a difference in children’s lives across the state of Florida.
I also share my story to give hope to those students who may be like me, but still struggling to find their paths to success. The children like me who have the potential to be more than they are, but just need someone to help lift them up, and show them they can change their life’s course for the better. For all of the kids who are like this, I urge you to realize that nothing is too hard for you to achieve. Things may look challenging and you may not see a way out, but know that there is a light at the end of the tunnel. You have a purpose and your struggle is pushing you closer and closer to it. Seize it.
Now that I am a part of the Step Up team, I am excited to learn more about the scholarship program. Being a scholarship recipient, I had had some knowledge about the duties of the scholarship program staff. However, upon my first days in the office, I became quickly aware that Step Up is so much more, and a lot of work goes into making scholarships, and other school choice programs, possible for families in Florida. It has been surreal meeting all of the individuals who labor tirelessly for parents and children to have opportunities they never knew they could have. I have a new appreciation for the commitment of the Step Up team. Thanks guys!
I am now ready to be a part of this great team and assist in making this program even better. Someone recently imparted great words of wisdom to me, saying that “People rarely succeed by themselves.” Understanding this, I zealously accept the role as an advocate for parents and children, standing in the gap, working for them, as someone once did for me.
When Denisha isn’t hitting the books or standing up for school choice, she enjoys spending time with friends and attending bible study at her church. However, like most college students she loves to watch television and sleep. Denisha says she dreams to speak fluent Spanish and to one day learn how to play the Chinese violin.